Where is the store located?

We are an online shop, no physical store location. To cut costs and to deliver products to you at wholesale prices, we ship all products directly from the manufacturer to your door.

What do I do if I receive a faulty item?

Please EMAIL US at support@thesavvypets.com with your order number and a photo/video of the fault. Once we receive your request we will arrange a replacement for you.

Do you deliver internationally?

The Savvy Pets ships within the continental United States Only

How long does delivery take?

Processing time: 1-5 business days Shipping to the USA: 4-15 business days

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